Privacy & Cookie Policy for Attachment Dynamics Ltd
Last Updated: 19th February 2025
Introduction
Welcome to Attachment Dynamics! Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services.
1. Who We Are
Data Controller
Attachment Dynamics Ltd ("Attachment Dynamics," "we," "us," or "our") is responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details below.
Email: louise@attachmentdynamics.com
2. Information We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect and process the following types of personal data:
Identity Information: Your first name, last name, and gender.
Contact Information: Your email address, phone number, and mailing address.
3. How We Collect Your Information
We collect personal data in the following ways:
Directly from You:
You may provide personal data when you:
register for our services;
subscribe to our newsletters; or
contact us for support or information.
Automatically Through Technology:
We collect technical data using cookies and similar technologies when you interact with our website. For more information, see our Cookie Policy.
4. How We Use Your Information
We use your personal data for the following purposes:
Purpose/Use: To provide our services to you.
Type of Data: Identity, Contact, Transaction
Purpose/Use: To process payments and manage transactions.
Type of Data: Financial, Transaction
Purpose/Use: To communicate with you about our services.
Type of Data: Identity, Contact, Profile
Purpose/Use: To personalise your experience and services.
Type of Data: Profile, Usage, Technical
Purpose/Use: To send you marketing communications.
Type of Data: Identity, Contact, Marketing
Purpose/Use: To comply with legal obligations.
Type of Data: Identity, Contact, Transaction
5. Sharing Your Information
We may share your data with the following:
Service Providers: Trusted partners who help us provide our services, such as payment processors and IT providers.
Legal Authorities: When required to comply with legal obligations.
Business Transfers: If we are involved in a business transaction like a merger or acquisition.
We ensure all third parties respect the confidentiality of your data and comply with UK GDPR. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International Transfers
We do not transfer your personal data outside the UK.
7. Protecting Your Information
We have implemented appropriate security measures to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, including:
Encryption: Sensitive data is encrypted during storage and transmission.
Access Controls: Data access is limited to authorised personnel.
Regular Reviews: Security measures are regularly assessed and updated.
7. Protecting Your Information
We have implemented appropriate security measures to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, including:
Encryption: Sensitive data is encrypted during storage and transmission.
Access Controls: Data access is limited to authorised personnel.
Regular Reviews: Security measures are regularly assessed and updated.
8. Your Rights
Under UK GDPR, you have the following rights under certain circumstances in relation to your personal data:
Access: Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Correction: Correct any inaccurate or incomplete data that we may hold about you, , though we may need to verify the accuracy of the new data you provide to us.
Erasure: Request deletion of your data under certain conditions where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Objection: Object to processing based on legitimate interests or for marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
Transfer: Request your data be transferred to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw Consent:
Withdraw consent for processing based on your agreement where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Restriction:
Request limited use and processing of your data in the following specific circumstances:
if you want us to establish the data's accuracy;
where our use of the data is unlawful but you do not want us to erase it;
where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Exercising Your Rights
To exercise any of these rights, please contact us.
Time Limit to Respond
We aim to respond within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
What We May Need From You
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
9. Marketing Preferences
You can manage your marketing preferences or opt out of marketing communications by:
adjusting your preferences in your account settings;
clicking "unsubscribe" in marketing emails; or
contacting us directly.
10. Complaints
If you are dissatisfied with how we handle your data, you can:
contact us directly to address your concerns; or
file a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
You have the right to make a complaint at any time to the ICO, however we would appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
11. Changes to This Privacy Policy
This version was last updated on 19th February 2025. Any significant changes will be communicated on our website.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering preferences and analysing website traffic.
Types Of Cookies We Use
Essential Cookies: Necessary for website functionality (e.g., login, security).
Performance Cookies: Help analyse site traffic and user behaviour (e.g., Google Analytics).
Functional Cookies: Store user preferences for a customised experience.
Marketing Cookies: Used for personalised advertising and tracking (if applicable).
Managing Cookies
You can adjust your cookie settings via your browser. Most browsers allow you to block or delete cookies.
Third-Party Cookies
Some cookies may be set by third-party services (e.g., embedded videos, social media plugins). We do not control these cookies.
Updates To This Policy
We may modify this Cookie Policy from time to time. Any changes will be reflected on this page.
Contact Us
For any questions about our Cookie Policy, contact us at:
[email protected]
Terms of Service for Attachment Dynamics Ltd
Last Updated: 30th July 2025
Introduction
Welcome to Attachment Dynamics Ltd. We're absolutely delighted you're thinking of working with us to resolve things that matter to you. We will be using the Attachment Dynamics Framework as the foundation for your personal journey.
Terms and Conditions ('Terms') are a necessary part of this Agreement, and it is important that you read and understand them. The Terms apply to all Agreements and policies including our Privacy Policy, Liability Waiver, Intake Form and the Attachment Dynamics Framework document.
Let's get started: this Agreement is between Attachment Dynamics Ltd. 'We', 'Us', 'The Company' and the person accessing our Services i.e. 'You', 'User', 'Customer', purchasing one or more of our courses online, and/or signing up for our Mentoring Programme.
Our Services are intended for individuals aged 18 or older.
This Agreement applies to all users who access our services, whether based in the UK or internationally.
Here is a Summary of the Terms with Definitions to give you a quick overview.
Terms are expanded further down this document.
SUMMARY OF TERMS & DEFINITIONS
Agreement: the formal arrangement between us specifying how we work together. Confidentiality: the obligations on you and us regarding privacy of data. Content: includes but is not limited to educational materials, tools, resources and digital or printed matter provided by us.
Fees: details of payments for our Services. Force
Majeure: a necessary clause to cover unforeseen events.
Intellectual Property Rights: the legal ownership of all content provided by us.
Liability: our liabilities in respect of this Agreement.
Mentoring: our One-to-One support service.
Responsibilities: the obligations necessary to enable us to work together.
Risks: inherent risks involved in all personal development work.
Scope: the purpose and limitations of our Services.
Services: All courses, mentoring sessions, workshops and related offerings provided by us.
Session: a set period of time for us to work together as a mentor to you.
Termination: how this Agreement may be ended.
Governing Law & Disputes: the law that governs this Agreement.
AGREEMENT
The formal arrangement (aka 'contract') between Attachment Dynamics Ltd. of Allied Sanif House, 412 Greenford Road, Greenford, UK, UB6 9AH ("we" "us" or "our") and the Person accessing our website and Services ("you" "your"). These Terms govern your access to and use of our Services, platforms and all content provided by us and all content provided by you in mentoring. By accessing our website and purchasing a course or making use of our One-to-One Mentoring Service you are accepting and agreeing to these Terms.
SERVICES
Online courses, online workshops and one-to-one mentoring.
SCOPE
The purpose: our Services ARE designed and intended to support personal growth, self-awareness and self-understanding.
Your participation in all activities is voluntary and outcomes will depend on your individual effort and circumstances.
The limitations: our Services ARE NOT a substitute for professional medical, psychological, psychiatric, legal or financial advice.
Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your participation in our Services including but not limited to your use of our courses, website and platforms.
Caution: If you feel that you need professional help, you must seek such for yourself.
MENTORING
One-to-one Mentoring Programme. To access this service, it works like this:
Having enquired via social media we will have held an initial consultation and agreed that what we offer is suitable for you.
Once we have received the completed forms back and after we've assessed your replies, if there are no issues raised by either you or us, we enrol you into the One-to-one Programme and send you an invitation via Microsoft Teams to attend a session with us. We then mentor you on your journey
Microsoft Teams is a fully secure online forum for us to talk to each other, work through the Attachment Dynamics Framework™ materials and exchange information as necessary. Your details and your forms will be stored within your secure personal folder on Teams.
FEES, MENTORING, COURSES, COMMUNICATIONS AND COMPLAINTS
Mentoring Programme. The fee is 'per session' with payment due from you by bank transfer, within 24hours of the end of the session. Sessions can be booked on an individual basis i.e., as needed, or if you prefer, you can book up to 4 sessions in advance. If at any point your session payment is not received within 24 hours, and no explanation provided, you will not be able to continue to using the one-to-one Mentoring Service. The cost is as advised to you during our initial consultation.
Courses
We provide courses for sale separately to our Mentoring Service. By purchasing these courses online, you gain immediate lifetime access to the contents of that course which are strictly for your own personal use. Course materials may include video lessons, written PDFs, interactive tools, or downloadable resources. All are for personal use only.
- Course prices are clearly shown and payment can be made by a variety of means as shown on the relevant pages.
- We do not offer refunds for Courses, as you receive instant, lifetime access to the course materials, which cannot be revoked.
- Details of each Course are made clear to you before purchase so that you may have an understanding of what to expect within the course. If you have any queries regarding a Course, you can contact: [email protected] prior to purchase.
- We draw your attention to the Intellectual Property Rights clause below and by entering into this Agreement you acknowledge that failure to abide by these terms will be a breach of our Agreement.
SMS Communications
We will be communicating with you by various means including phone, email and SMS.
If at any time you wish to stop receiving communications from us, simply let us know by the appropriate message and/or simply text 'STOP' in the case of SMS messaging.
Complaints.
If you wish to make a complaint, please email [email protected] and explain the reason(s) for your complaint as clearly as possible.
CONTENT
Our content comprises, but is not limited to, all the words and materials provided on our website, presentations, webinars and practical tools that are part and parcel of the Attachment Dynamics Framework and Mentoring Service, however they are acquired.
RESPONSIBILITIES AND CODE OF CONDUCT
You agree to use our Services responsibly and in accordance with any guidelines or instructions we provide including but not limited to the Intellectual Property Rights set out below. You must not:
- Use our Services for any unlawful or harmful purpose.
- Attempt to disrupt or interfere with the functionality of our platforms.
- Share or disclose personal or sensitive information about other persons without their consent.
- Use foul language, harass or be disrespectful to your mentor.
- Infringe or allow to be infringed our Intellectual Property Rights, see below.
INTELLECTUAL PROPERTY RIGHTS
- All content, tools, methodologies, resources and materials provided within our Services are the property of Attachment Dynamics Ltd. and are protected by applicable intellectual property laws.
- You must not sell, copy, reproduce, edit, distribute or create derivative works from any of our content, courses or tools without prior written permission from us.
- You must not alter, enhance, reverse engineer or in any way exploit any of the Courses in any manner.
CONFIDENTIALITY and PRIVACY
We process personal data in compliance with UK GDPR regulations.
Our Privacy Policy provides further details on how we collect, use and protect your personal information.
ASSUMPTION OF RISK
You acknowledge that participation in personal development activities involves inherent risks, including emotional discomfort or challenging reflections. By engaging with our Services, you voluntarily assume and accept these risks.
LIMITATION of LIABILITY
Our liability is limited to exercising reasonable skill, care and diligence in the performance of our duties in the provision of our Services.
To the extent permitted by law Attachment Dynamics Ltd. shall not be liable for any direct, indirect, incidental or consequential damages arising from your participation in our Services.
UPDATES TO TERMS
We reserve the right to update these Terms as and when necessary to reflect changes in our Services or in the case of legal requirements. The updated version will be posted on our website with the 'effective from' date shown.
Continued use of our Services after updates constitutes your acceptance of the revised Terms.
FORCE MAJEURE
Neither party shall be in breach of this Agreement nor liable for delay in performing or failure to perform any of its obligations under this Agreement if such delay or failure results from events, circumstances or causes beyond its reasonable control.
GOVERNING LAW and DISPUTE RESOLUTION
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
CONTACT US
If you have any questions, concerns or require clarification regarding these Terms, please contact us at:
Attachment Dynamics Ltd.
Email: [email protected]
EFFECTIVE DATE: July 2025
